Course Timetable
This is a 2-day classroom or remote online course delivered via . This fast-paced and highly concentrated learning experience draws on the extensive practical consultancy and change management experience of the course facilitators. The program is highly interactive and includes practical consulting case studies and simulations, and practical tips, tools and techniques to help you get even better results as in internal (or external) consultant or business partner.
The emphasis is developing client management skills and on the practical application of techniques. About two-thirds of the course is structured around a practical case study "simulation" that follows an internal consulting process from inception to completion. In the consulting simulation you will be working in a team of up to 7 colleagues, and each team will prepare for and run a series of meetings with our facilitators who role-play a number of "client" managers. This ensures you will have the opportunity to participate directly in dealing with the "client" and developing your consulting skills and confidence. You will apply a number of consulting techniques and approaches and receive personal feedback from our facilitators to help you develop and practise the people-skills and relationship-building techniques essential to successful performance as a business partner or internal consultant.
Courses with up to 16 participants
For a course with up to 8 people, participants will work as one team on the main consultancy simulation and skills development sessions. For larger courses (up to a maximum of 16 participants) participants will do their preparation for these sessions in 2 teams.
Each team in turn will have the opportunity to observe, analyse and then run a number of client meetings designed to illustrate the use of consultancy skills and techniques and to allow participants to learn, practise and fine-tune the practical application of a range of techniques and approaches. The course facilitator (our consultant) will be the "client" in these meetings. This ensures each participant has the opportunity to receive personal feedback to help develop their consultancy style and performance. Each of our tutors is a practising management consultant with a large client base and can draw on recent practical experience of handling real-life situations with clients.
Larger courses (up to 24 people)
We use a 2-day timetable for in-house courses. If you have a particularly large group (up to a maximum of 24 people) we can run the course over 3 days using a modified course structure: half the course (say, 12 people) attends the Day 1 timetable on the first day, the other half (the other 12 people) attends the Day 1 timetable on the second day, and the entire course (up to 24 people) then attends the Day 2 timetable on the third day of the course. This way we ensure that even on large in-house courses participants still have the opportunity to practise and receive guidance and feedback on their consultancy techniques in small groups.

The content of our online course is identical our traditional classroom based course. You will practise using a consulting process, skills, techniques and tools introduced by our highly experience course facilitator who will then guide you through a practical consulting simulation. Over the 2 days, you and your fellow course participants will take a consulting case study simulation from beginning to end. For the practical consulting simulation sessions you will collaborate with your fellow course participants in
breakout rooms with cloud whiteboards to maximise teamworking and discussion and ensure you develop practical consulting experience. You and your team will then run live simulated consulting meetings with our facilitator who plays a number of different 'client' or stakeholder roles. Following each simulated consulting meeting you will discuss how your team performed and your experienced course facilitator will offer feedback and additional practical tips and consulting techniques to help boost your consulting skills. The emphasis is on learning by doing.